Your privacy is important to Virco Inc. To better protect your privacy we provide
this notice explaining our online information practices and the choices you
can make about the way your information is collected and used. To make this
notice easy to find, we make it available on our homepage and at points where
personally identifiable information may be requested.
The purpose of this policy statement is to fully share with you:
• A description of what we collect
• How we use that information
• With whom we share that information
• How you can tell us not to gather any information about you
When you request information about our products, we ask you for personal information
such as:
• First and Last Name
• Company Name
• Customer Number
• Mailing/Shipping Address(es)
• E-mail Address
• Phone and Fax Numbers
• Product categories that interest you
• URL
When you place an order, we ask you for your customer number. Your customer
number will guide us in identifying who you are and where we can contact you.
We will access any personal information you have given us in the past when
you enter your customer number.
We use the information you provide about yourself when requesting information
or placing an order to complete that request or order and for our internal
accounting and other information-keeping records. We respect your privacy;
therefore we do not share this information with outside parties except to the
extent necessary to complete your orders or requests.
We use return e-mail addresses to answer the e-mail we receive. Such addresses
may also be used for our marketing purposes, such as sending you updates or
promotional materials on our products. Your e-mail addresses are not shared
with outside parties. We use your mailing address to send you literature that
you requested about our products, billing invoices and other written materials
related to our products. We use your shipping address to the extent it is different
from your mailing address, to ship your orders as well as to send you information
on our products. We use your telephone number for our sales and/or customer
service representatives to contact you when you express an interest in our
product or otherwise call you regarding your orders and information requests.
You can register with our web site if you would like to receive our catalog
as well as updates on our new products and services. Information you submit
on our web site will not be used for this purpose unless you fill out an information
request form.
PlanScape is a service of Virco Inc., a Delaware corporation. Therefore, Virco,
Inc. regularly provides complete access and other records to all of its customers,
its parent company Virco Mfg. Corporation, and Virco Mgmt. Corporation, a wholly
owned subsidiary of Virco Mfg. Corporation. We may share the information you
provide with our affiliates and parent company.
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we use encryption technology to keep your personal
information safe. All your ordering information, including your name and address,
is encrypted using a secure server for your protection.
Protecting the privacy of the very young is especially important. For that
reason, we never collect or maintain information on our web site from those
we actually know are under 13, and no part of our web site is structured to
attract anyone under 13.
Your Internet Web browser has a feature called a “cookie” that
assigns an identification code to your computer. Cookies are files that are
placed on your computer’s hard drive to keep track of the sites you have
visited on the Internet. We do not use cookies nor do we collect any information
from you or your computer without your consent. Each time you visit planscape.net
as an existing customer, you will be asked to enter your customer number in
order to access your personal information. We will compile records of the number
of visitors we have on our site, but will not compile your particulars if you
have visited our site unless you place an order or request for information.
Virco, Inc. is committed to assisting its customers. We try to respond to your
e-mail or other message within at least 24 hours of its receipt. Should you
have questions or concerns about our privacy policy, please call us at 1-800-395-7080
or send us an e-mail at customerservice@virco.com.
By using the www.planscape.net site, you consent to the collection and use
of your information by Virco, Inc. as described in this policy. If you wish
to modify any information we have about you or wish to be deleted from our
contact list, please send us an e-mail with your request. Please realize that
we must retain your contact information if you are an existing customer.
Virco, Inc. fully cooperates with law enforcement agencies in identifying those
who use our services for illegal activities. We reserve the right to release
information about persons who we believe are in violation of our content guidelines.
We also reserve the right to report to law enforcement agencies any activities
that we reasonably believe to be unlawful.
When you click on links that take you to third party web sites,
you will be subject to the third party’s privacy policy.
While we support the protection of privacy on the Internet, Virco,
Inc. cannot be responsible for the actions
of third parties. We encourage you to read the posted privacy statement whenever
interacting with any web site.
Virco, Inc. may update this policy from time to time; please check this page
periodically for changes. By using this site, you signify your agreement to
the www.planscape.net Privacy Policy.
